Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

Rhea Seehorn reflects on the season one finale of Pluribus, wonders if Carol can ever be happy and praises the magic of Vince ...

Former Justice Department special counsel Jack Smith told lawmakers in a closed-door interview on Wednesday that his team of ...

When someone calls 988, they are given a crisis specialist’s undivided attention. When someone texts, the crisis specialist may be responding to two people at once.

The teens spent time in government-contracted shelters. Now, the feds are putting some of them behind bars. If you’re trying ...

Executives say they still believe generative AI will eventually transform their businesses, but they are reconsidering how ...

A Bulgarian business owner who lived in Chicago for decades and was arrested during an immigration enforcement 'blitz' has ...

Retired Chinese official Li Chuanliang fled to the U.S. seeking asylum, fearing persecution from the Chinese government.

SAN FRANCISCO/STOCKHOLM, Dec 16 - Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make ...

Patients at Carswell medical prison in Texas describe unsanitary conditions, missed treatments and substandard care.

Retired Chinese official Li Chuanliang fled to the U.S. seeking asylum, fearing persecution from the Chinese government. He ...

Travel far enough, you meet yourself. David MitchellPrelude Jan 2024: Our company had built an engineering center in Detroit.