This is the third article in my series on Change Management and Business Transformation. What is change? To make or become different. People change. Businesses transform. A consultant transforms a ...

In the prior post, Transferable Business Value And What Drives It, I described value drivers—business characteristics that buyers demand if they are to purchase your business. Value drivers are ...

From fires to employee errors, all businesses face risks. Starting a business without risk is impossible, so to run successful businesses, small-business owners must understand and prepare for the ...

Picture the most successful companies in the world; they have one thing in common — an effective organizational structure. But what exactly does that entail and how can it make or break a business? If ...

Total quality is an approach that seeks to fully optimize the quality of customer interactions. This is accomplished by examining customer experiences and customer-related processes to determine how ...

Management styles vary between individuals. And though most tend to gravitate towards a particular style type, an individual could choose to use different management styles depending on what fits best ...